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Chapter I. Selling Yourself on Paper
Combination Resume - Clerical Management
In looking for phrases to utilize in her resume, Laura looked up the job description for "Office Manager" in the Occupational Outlook Handbook, published by the U.S. Bureau of Labor Statistics and available in most libraries. Try it - it works! (See Laura's cover letter and her follow up letter.)
Laura C. Hernandez
200 West Old Country Road
Birmingham, AL 35212
Objective: Office Manager

Professional Summary

    16 years proven track record in office management

    Special talent in analyzing situations and resolving problems

    Creativity in budgeting and cost cutting procedures

    Speaking/reading ability in English, Spanish, French and Portuguese

    Experience in managing multi-cultural office

    Achieved numerous citations for outstanding performance

Relevant Experience

Office Manager
Gaetano International-Widget Division
1996- Present
Birmingham, AL

As office manager of a 60 person office, coordinate all aspects of daily operations for clerical and paraprofessional personnel. Analyze and organize procedures and flow of work for typing, bookkeeping, preparation of payrolls, flow of correspondence, requisition of supplies. Establish uniform correspondence procedures. Oversee supply budget of $300,000.

Assistant Office Manager
ABC Manufacturing
1989- 1996
Birmingham, AL

Responsible for clerical employees in a multi-lingual, international manufacturing company. Formulated procedures for systematic retention and retrieval of records, with separate files in English, Spanish and French. Initiated cost reduction programs to reduce waste for a savings of over $50,000. Prepared employee ratings and assisted in employee benefit and insurance programs .


B.S. - Business Administration
Major - Organizational Management
University of Alabama at Birmingham, 1986
Over 20 graduate hours in Business Administration with courses in Finance; Employee Benefits; Motivation; Accounting; Management

Language Skills

Conversational competence in Spanish and French.

Copyright 2008 Career Planning Associates. Distributed by Pearson.
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